Reviews & How-To

Need help registering a domain name, setting up cheap web hosting, or figuring out how to export from Palm to Outlook? Whenever I figure something out I post it here for the common good. Hope it helps.

17
May

How The Death of Google Reader Made Me Fall in Love With RSS All Over Again

On July 1st, 2013 Google Reader will die. In the wake of its announced execution a petition to preserve Google Reader attracted over 150,000 signatures and articles decried the impending loss with poetic flourish. Then hope shined forth as other RSS aggregators stepped up, Feedly leading the way. Newsroom employees and tech geeks rejoiced and the conversation turned from mourning to [...]

28
Jan

Review of Highrise from 37signals

I swear I’m such a laggard. All my friends and family think I’m some sort of tech guy, but I never have the latest phone, I never have the latest computer, and when it comes to software I’m the guy saying “Nah, I’m good.” It’s only when I get forced into a corner that I [...]

09
Jan

Is My Data Safer In The Cloud Or On My Home PC?

Disclaimer: I do not work for any cloud-based company. I do not stand to benefit (at least not at the moment) by pushing people to store their data in the cloud. I’m also no expert on cloud computing, I’m just a somewhat techie guy thinking out loud. My wife uses Microsoft Money for our finances. [...]

04
Dec

My Thoughts on the Macbook Air

Yesterday was the first day I used a Macbook Air. The Mac repair place I went to gave me one as a loaner while my Macbook Pro is being repaired. So far I’m pleasantly surprised. First, it was easy to get my entire system copied onto it using Carbon Copy Cloner. Don’t worry about the [...]

04
Dec

Is a Solid State Hard Drive Worth It?

Last week my 2011 Macbook Pro crashed. Well, it started crashing a month or two ago. 1-2 times per day it would suddenly freeze up, often while I was watching video on YouTube or Vimeo, and I would get a gray screen, or a white screen, or a black screen, or sometimes a gray screen [...]

22
Feb

Best Way to Use Quickbooks on a Mac

Approximately a year ago I bought a Macbook Pro and tried to figure out the best way to continue using Quickbooks. My conclusion was that it was best to continue running Quickbooks on my old Windows machine, but there were obvious downsides to this arrangement. One of the commenters on that post suggested using VMWare [...]

01
Feb

Why Not to Use Comcast Internet

I’ve been a Comcast Business Internet customer for something going on 5-6 years, but now I’m canceling the service, or rather, I’m trying to. Unfortunately they require 30-day notice, and a 75% fee on what’s left on the term, which doesn’t end until June in 5 months, meaning it will cost me a few hundred [...]

02
Nov

The Online Backup Solution I Need Doesn’t Exist

I’m a simple man with simple needs. I assume there are others out there with similar needs. In a free market, one would assume that the needs of a viable consumer base would be met, perhaps even prior to that consumer base being aware of their own need. And yet I have been looking for [...]

22
Sep

GearHead USB Hub with MacBook Pro

I buy USB hubs so you don’t have to! Not on purpose, that’s just how things have worked out. Allow me to explain… A few years ago I needed more USB ports. So I bought a USB hub for $50. It didn’t work. Ok, it did at first. Then it did sometimes. Then it didn’t. [...]

18
May

How to Use an External Monitor With Your Macbook Pro Closed

You’ve got a Macbook Pro and an external monitor, possibly a Dell monitor like mine. Ideally, to use your external monitor with your MacBook lid closed you would merely plug the monitor into the MacBook, close the lid, and the external monitor would light up and you go on your merry way. Maybe this is [...]

27
Apr

How to Fix Mac Magic Mouse’s Skipping and Jumping

So…you just got your brand new Macbook Pro, 17 inch, and a brand new Magic Mouse, and you think “Gee, this the best of the best, brand new stuff, of course it will work great, right?” But then you take it home, turn everything on, and although the mouse works, the cursor is skipping all [...]

27
Apr

Apple Magic Mouse

I got Apple’s Magic Mouse along with my new Mac the other day, and I’m about as impressed with it as I’ve been with other wireless mouses (mice?) I’ve tried, which is to say, not very. Problems: 1. Imprecise. I find it difficult to accurately click on what I want to click on. 2. Skipping [...]

25
Apr

Doggcatcher Podcast Management for Android

Although I’d like to switch to a iPhone, I’m currently using an Android phone, and one of the issues I’ve had to deal with that has been a real pain is managing podcasts. DoubleTwist is no replacement for iTunes, nor is Google Listen, nor mSpot, nor WinAmp. What I want is simply this–an easy way [...]

25
Apr

Quickbooks Pro PC vs. Quickbooks Online vs. Quickbooks Mac

Last week I switched to a Mac. This meant I had to figure out what I was going to do about Quickbooks. I’ve used Quickbooks on a PC for my business for the past 10+ years, so this was a bit of a switch. Most recently I’ve been using Quickbooks Pro 2009, plus payroll. In [...]

19
Apr

Why I’m Switching to a Mac

I’ve had it with PCs, and I’m switching to Mac. It might come as a surprise to those who know me that I’m not already on a Mac. After all, I’m a designer, I’m thin, and I’m neat. My history with Macs is fairly one-sided, or rather, nonexistent. I used one when I was in [...]

10
Mar

How to Connect a Desktop CD or DVD Drive to a Laptop

The short answer is you buy this $20 device. Now, for the longer answer. So, you’ve got a CD drive, or a DVD drive, that you’ve taken out of a desktop computer (just like the photo to the right) and you want to connect that CD or DVD drive to a laptop. How do you [...]

28
Dec

Appriver Hosted Exchange vs. Google Apps Premiere

I’ve been using Appriver’s hosted Exchange email services for a few years now. I have virtually no complaints. I don’t recall ever having a major problem with uptime. I think they may have had some minor issues but the only reason I knew about them was because they sent me an email telling me so. [...]

09
Mar

Hauppauge WinTV USB2 and Windows 7

A few years ago I bought the WinTV USB2 device from Hauppauge so that I could connect a DVD player to my laptop. At the time, I was running Windows XP, and it worked beautifully. But when I upgraded a few months ago to Windows 7, this was the one piece of hardware I couldn’t [...]

19
Nov

NSCommerce Ecommerce Website from Network Solutions

My firm recently launched a redesigned ecommerce site for a triathlon store using the NSCommerce system from Network Solutions. We didn’t choose that solution, it was already being used by the client. Our work was to apply the new design we had created, and we are now providing ongoing PPC management and SEO services. As [...]

12
Nov

WordPress “500 Internal Server Error”

You just upgraded to the latest version of WordPress for your blog, or you just updated a plugin, and all of a sudden your entire site is gone and you’re freaking out because all you get when you try to login, or go to the homepage, or access any page on your blog, is an [...]

10
Nov

Twitter Tools Bit.ly Link Not Working?

Ah, sometimes it’s the little things that get in the way. I use the Twitter Tools plugin on this blog and others so that whenever I create a new post, it automatically posts it to my Twitter account. Twitter Tools also allows you to enter a Bit.ly username and API key so that when your [...]

10
Nov

Windows 7 Review from a Normal Person

Some of those who know me think I’m a “techie” type of guy, always first to jump on any new technology. I guess they think this is the case because I work with websites, but I’m actually a laggard. I generally wait for everyone else to test something out before I jump in. I’m usually [...]

09
Nov

Canon PowerShot A620 Drivers / Software

You bought a Canon A620 digital camera a few years ago, installed the software that came with it, and never thought about it again. Until you had to switch to a new computer, or you reformatted, and you realized “Oh yeah, I guess I need to reinstall the software for my camera.” Only you can’t [...]

21
Oct

Blackberry Error: Cannot connect. Call in progress.

Solutions to the “Cannot connect. Call in progress.” error on the Blackberry: 1. Soft reboot (alt + right shift + del) 2. Hard reboot (unseat and reseat battery) Today was the first time I’ve had this problem. I’ve had my new Blackberry Tour with Verizon for about two months now, and today I was on [...]

15
Jun

UPS Store – Run Your Business From Anywhere?

Maybe radio advertising has a future? I keep hearing these ads for “The UPS Store” that have been intriguing to me because the UPS Store appears to be able to solve a few problems I have: 1. Driving to the post office to check my post office box only find out I didn’t get any [...]

11
Jun

Microsoft Office Small Business 2007 encountered an error during setup.

I’ve been using Office XP Professional for several years and haven’t seen any reason to upgrade. Anything that was sent to me in a newer version of Word or Excel could be converted to work with Office XP. That is, until last week when a client sent me an Excel spreadsheet that had drop shadows [...]

11
Jun

WordPress Automatic Upgrade Fails

Between my own websites and those of my clients I manage about 12 blogs, all of which are running WordPress. Today I’ve been upgrading all of them to WordPress 2.8.  I use the automatic upgrade process that WordPress provides because it makes upgrading quick and easy…at least for my clients who aren’t on Mediatemple’s servers. [...]

05
Jun

Online Invoicing. What Do You Use?

I’m not looking for suggestions for myself, but rather for the freelancers and contractors I work with and who send me their invoices. I especially like it when I get an invoice that has a button in it allowing me to pay using PayPal or a credit card. It saves me the effort and inconvenience [...]

20
Apr

Carbonite Backup Slows Down My Computer

I used to use Mozy a year or two ago, but the service was too spotty. I got errors all the time and it took forever to create the first backup. That is, I left it on 24/7 and I think it took well over a month. Maybe it’s better today. I then didn’t use [...]

04
Mar

GE Fluorescent Lights

First of all, if you spell “fluorescent” as “flurorescent” or “flourescent” then you’re not an idiot. At least, not unless I am too. Moving on, this is a product review of one of the most basic products known to American mankind–the light bulb. I say “American” mankind because there are still countries today where most [...]

27
Feb

Why do iStockPhoto.com Credits Expire?

iStockPhoto.com is a great website. It allows photographers, graphic designers, and other creative types to upload photos and artwork which can then be purchased as “stock” photography or artwork. This is great for aspiring photographers, who learn how to take photos that people want to buy. This is great for print and web designers who [...]

26
Jan

Unlimited Free Books, Movies, and Music–No Catch

I’ve got a secret way you can get free books, movies, and music, that’s totally legal and totally free. I’m not sure why the RIAA, book publishers, and Hollywood don’t have a problem with this, but apparently they don’t since I’ve never heard a peep from them about it. It’s totally legit, and it’s been [...]

09
Jan

The Wall Street Journal Can’t Write Right

I can’t take it any more. The Wall Street Journal, a most highly respected publication offline and on. The homepage. The top of the homepage. The line – “The Illinois House voted overwhelming to impeach Gov. Blagojevich one month after he was arrested on corruption charges, setting up a Senate trial.” Are you kidding me?!!! [...]

05
Jan

Costco – Transfer 8mm Movie Film to DVD

My father is trying to get a bunch of 8mm, Super 8mm, and 16mm film rolls digitized and transferred to DVD. He’s been using Costco‘s service, but so far they’re not doing very well. He’s sent in several rolls, waited a while to get them back, and then when they come back they’re out of [...]

18
Dec

Adobe Premiere Elements 7.0 – “Unknown Recorder Error”

I just bought Adobe Premiere Elements 7.0 and I love it! Or at least I assume I would if it worked the way it’s designed to work. But instead of working, I’m having two major problems: 1. While capturing video from my DV camera, I get frequent errors that say “Unknown Recorder Error” at which [...]

16
Dec

Snapfish Customer Support Experience

An actual online chat between my wife and a Snapfish customer support representative: Please wait for a site operator to respond. You are now chatting with ‘Sunil’ Sunil: Hi, Sunil: Welcome to Snapfish Live Help. How may I help you please? Brynn: I am about to order a calendar, but it is a gift and [...]

10
Nov

How to Add Your Blog Feed to Facebook

Ever since I figured out how to do this I’ve had a mountain of people asking me how, so here it is–how to add your blog feed to your Facebook profile, so that every time you publish a post on your blog, it will show up as a posted item on your Facebook Wall, and [...]

06
Nov

Quickbooks 2009 Online Banking is Absolutely Horrible

If you’re considering upgrading to Quickbooks Pro 2009 and you use the Online Banking feature, I have some advice for you–DO NOT, DO NOT, DO NOT DO IT!!! I just upgraded from Quickbooks 2006 because you have to upgrade every three years–they force you to by not supporting versions that are more than three years [...]

29
Sep

Carbonite and external drives don’t mix.

I tried out Mozy as a solution for online backups about a year ago. Perhaps it’s improved since then but at the time it stunk. It would error out all the time, it took me almost 2 months to create the first backup (even though I had it on all the time and my connection [...]

10
Sep

WordPress Tip – Different Number of Posts for Categories vs. Homepage

I can understand why WordPress doesn’t build in this functionality, after all, they can only do so much and they rely on the community to created plugins for this kind of thing, but I don’t understand why nobody has created a simple plugin to allow WordPress users to specify that they want a different number [...]

21
Feb

USPS Temporary Mail Forwarding Could Use Some Improvement

Remember how a few week ago I set up temporary mail forwarding so that I could receive my mail in Ohio while I was out of Utah for a month? Well, it was easy enough to set up, but the experience afterwards has been less than ideal, which is a shame, because the post office [...]

04
Feb

Work Anywhere and Check Your Snail Mail Online

I was just turned on to Earth Class Mail, a service that scans your postal mail and shows you images of it online and then allows you to shred it or forward it to the location of your choice, by Chris Knudsen. I haven’t signed up yet, due to the lack of a Salt Lake [...]

21
Jan

Does Cable Service Follow the Address or the Box?

Contrary to past tech-support posts, I’m asking you a question, rather than answering one. I have Comcast high-speed Internet service at my home. We recently moved, and so I called Comcast to transfer the service to the new address, which happens to be about 100 feet away from the old one. Of course Comcast wasn’t [...]

17
Dec

Utah Bed and Breakfast in Midway Near Heber / Park City

I’ll put this bluntly–you and your spouse should try this place out. MWI did the website for the Johnson Mill, a Utah bed and breakfast in Midway, which is right next door to Heber and just a few minutes from Park City, back around 2003. We’ve recently started providing SEO services for them as well. [...]

05
Dec

Comcast’s Version of Customer Service

I have Comcast’s business Internet service, and I love it. I can’t remember ever having an issue with it. I have 8-10 mbps down, and 1 mbps up for $160 per month. The problem is I’m not supposed to have that. You see, I called in two months ago and downgraded to their 6-8 mbps [...]

21
Sep

Upgrading to MovableType 4.0 – Worth it or Not?

Not.

06
Jun

Comcast High-speed Cable Internet for Business

I’ve had our office’s Internet connectivity provided by Comcast’s business services division for about a year now and I love it. It’s less than $200 per month and speeds average between 6-8mbps down and are always 1mbps up. It’s hard to beat. However, I recently tried to change my billing address, and that was a [...]

10
May

Walls

There’s the Great Wall of China, but there are bigger walls that do more to hold us back from achieving our goals and those are the walls we create in our own minds. You know how it works. You’re exposed to new information, and you get this feeling in your head that says “This is [...]

17
Apr

AppRiver’s Hosted Exchange Server and Spam Filtering

We recently switched our corporate email to a hosted Exchange solution from AppRiver. It happens to be down right now (which is why I have time to blog), but this is still a positive review. Frankly, getting this Exchange server from AppRiver and having their spam filtering is one of the best things we’ve ever [...]

17
Apr

Motorola Q with Verizon

Well, I finally did it. I got neither a Treo nor a Blackberry but the Motorola Q. It’s been about two weeks ago and I’m liking it more every day, as opposed to other smartphones I’ve had in the past, the allure of which wore off as time went on.

29
Mar

MovableType vs WordPress

I started my first blog, this one, with MovableType. To be honest it was kind of a pain to learn all the ins and outs of how to customize MT and get it to work the way I wanted, but once I learned, it was easy to set up other blogs on the same platform. [...]

17
Jan

A Dummy’s Guide to RSS Feeds

You’re here because you’ve heard one of the following terms–RSS, RSS feeds, subscribing to RSS, subscribing to feeds, subscribing to blogs, blogs, blog feeds, etc.–and you’re interested but don’t know where to begin. Well, you’ve come to the right place and we’re going to help you out. Useless Lesson #1 – RSS stands for “really [...]

05
Jan

How to Export from Palm to Outlook

Believe it or not, I like to use outdated technology. Why? Because it’s good enough for what I do. My cellphone is a free Nokia giveaway that I’ve had for three years. I’ve been using Outlook Express for years rather than converting to Outlook. But enough is no longer enough, and I’m converting. This week [...]

22
Nov

Linux vs Windows and Virtual Hosting

This is not a post about how Linux is better than Windows for developing websites or vice versa. It is a post about how one of the most commonly used arguments against developing on a Windows based web server with IIS and a language like ASP or .NET is no longer valid. That is, that [...]

14
Nov

How to Set Up a Web Hosting Account

My last post told you how to register a domain name for your website. But a domain name, URL, or website address isn’t a website any more than a street address is a piece of property. If your domain name is a street address in a phone book and your website is a house then [...]

14
Nov

How to Register a Domain Name for Your Website

In running a web design firm I find myself explaining some things so many times to our clients and then I thought “Why not just set up a page on the blog explaining in detail how to do it and then just send them the link?” Then I think “Why didn’t I do this sooner?” [...]

11
Nov

iTunes Freezing Up

I recently downloaded iTunes 7.0.2 for Windows XP because I got a new iPod and in order to use it you have to have 7.0.2. That was a few days ago. Yesterday iTunes started freezing up within ten seconds of starting, and although whatever was playing on it would continue playing, I couldn’t access the [...]

30
Oct

Download Old Version of FireFox to Prevent Crashing, Freezing Up, Stalling in 2.0

FireFox Release 1.5.0.7 for Windows, English. You, like me, were excited to upgrade to the FireFox 2.0 browser last week. You installed it, and then you quickly found out that it freezes up regularly. For me, it’s so regular that I’ve been forced to make a decision–install the older version of Firefox, or switch to [...]

10
Jul

How to Add digg and del.icio.us Buttons / Links to Movable Type Blog

Do you know what digg and del.icio.us are? If not, you’re like I was a few months ago, and you might be confused by the links/buttons on this site that say “digg it!” or “add to del.icio.us.”

17
Apr

Upgrading Quickbooks Enterprise 2.0 to Pro 2006 – A Nightmare

If this blog were a gun and Intuit were a person there’d be a smoking hole in the wall somewhere above their left ear and I’d be brandishing for a second shot. It’s a good thing there aren’t waiting periods for creating new posts on blogs, because I’m angry now. Alright, I’m not really that [...]

03
Apr

The Hidden Costs of Open Source

I am not against open-source. I am not a Microsoft evangelist. I am in favor of using logic and rational thought when approaching business challenges that require a technological solution. This post is in response to the quasi-religious fervor I’ve observed for many years related to the open source movement and some of the misinformation [...]

03
Mar

Effective Ecommerce Shopping Cart Software

Imagine this. You have a small retail business. You want to sell online. You find a website that claims to help you set up an online store. You create an account. You put in your bank information and a merchant account is automatically set up so that as you sell product it deposits in your [...]

13
Feb

Does Cold Fusion Have a Future?

If you aren’t aware that ColdFusion has a problematic future, then here’s another nail in the coffin in the form of an article entitled ColdFusion Job Opportunities Going Inert I have nothing against ColdFusion. It might be the greatest thing ever. However, it just hasn’t caught on, and nothing I’ve seen in the past six [...]

20
Oct

How to Uninstall / Rollback Windows Media Player 10

So you’ve installed Windows Media Player 10, and now some of your video plays upside down, or doesn’t play at all. You’ve realized you had it better with Windows Media Player 9, but you’ve tried everything to uninstall it, or reinstall 9, but you just can’t get it to work. Yep, I was once like [...]