Comments on: Blackberry Error: Cannot connect. Call in progress.

By: lee

lee — Mon, 25 Apr 2011 03:08:21 +0000

thank you so much it worked! i was so confused when that happened! i just took out the battery and voila it worked!

By: Brooke Smith

Brooke Smith — Fri, 14 Jan 2011 21:12:56 +0000

I just had the same problem. Read one of these posts and called from my work “phone number that is not programmed in the phone” and IT WORKS!!!!!!!!!!!! Thanks everyone

By: alicia s

alicia s — Mon, 10 Jan 2011 20:58:14 +0000

try seeing if your sims card is in right.

By: Lauren

Lauren — Fri, 24 Dec 2010 09:23:25 +0000

I had the same problem today and i have the BB Bold. I was in an area where there was hardly any service and my call was disconnected. However that person called back and when I went to end the conversation I heard the beep. I could only go back to my home screen by pressing the back button. The soft reboot worked for me, but my phone seems to be going slower than usual. I wonder what caused the problem?

By: Liz

Liz — Wed, 15 Dec 2010 17:22:23 +0000

The soft-reboot worked for me just now. What a weird bug. Thanks for the tip!!

By: LDave

LDave — Tue, 12 Oct 2010 13:52:26 +0000

Thank you Don! The soft reboot worked for me. Hopefully it wont keep happening like all of the other horror stories people have posted. Cheers!

By: Aerie

Aerie — Thu, 09 Sep 2010 21:28:21 +0000

I’m so sick of messing with my BB that I’m done with RIM. I lost sound 4 months after purchase. They replaced it. I lost sound again. There is no way to clean the trackball. They don’t provide any support. They know there is a design flaw in the 9000, but they won’t admit it. The provider’s solution? Hand over another $400 and buy another phone?! The latest OS 5.0.0.822 OS is broken and causes ringtones to fail. Great huh? If I -can- get the ringer to work, it won’t work anyway because RIM released a broken OS to the unsuspecting public. The Bold 9000 is a piece of junk. People need to stop buying RIM’s products and I think it’s time for a class action lawsuit.

By: nickeaston

nickeaston — Fri, 27 Aug 2010 14:56:09 +0000

Ken: did you read my solution? Nine BBs in 9 months? Why don’t you insist on a new number?

The BB is the dumbest smartphone I can imagine; in my mind I have a large list of design errors–I am biding my time till the iPhone works on Verizon or the Droid has a little more track record…

By: Ken

Ken — Fri, 27 Aug 2010 09:42:02 +0000

I have had 9 Blackberry Tour 9630 phones in the last 9 months. I keep having the same problem with the call in progress issue. Sometimes I just wait 1/2 hour and try again it it works fine. Other times i pull the battery and it works fine until it happens again. The last one did this after 15 hours of getting the 8th replacement phone. I also am having problems with my phone duplicating the first number i dial when manually dialing a phone number. It will dial 22 or 222 or 2222 or even 22222. I have to delete all but one of the digits and then it dials normally or do a battery pull and in ten minutes my phone is up and running again. The eight phone did this multiple times before the keyboard locked up and multiple battery pulls would not fix it. I am having trouble with the ninth phone right now. I am sick of Blackberry!

By: Chris

Chris — Wed, 07 Apr 2010 17:30:30 +0000

Someone just reported the “call in progress” error to me today. Thank you for the soft/hard reboot solutions. I see this issue on this website and many other websites too – it appears to be an issue with muliple carriers and with many BlackBerry models (including the new Tour). I have a question: If a user is on a current call and another call comes in, should the user ignore the call or press the red button? I’m not clear on whether it’s better to ignore vs. press the red button. Does anyone know?